Refund, Return & Replacement Policy – JodVeda

At JodVeda, we care about our customers and always try to provide the best possible service.

1. Refund and Return Policy

Due to hygiene and safety reasons, we do not accept returns or offer refunds or exchanges for opened or used products. Please check your order carefully upon delivery.

2. Replacement Policy

Replacement requests may be considered on a case-by-case basis. We will review genuine complaints involving damaged products, leakage, missing items, or incorrect products delivered.

3. Reporting a Problem

Customers must report any issue with their order within 7 working days of receiving the product. Claims regarding damaged, leaking, missing, or incorrect products should be reported to our customer support team on the day of delivery, along with relevant photos or videos as proof.

4. How to Contact Us

For any refund, return, or replacement-related queries, please contact us at:

Email: jodveda1@gmail.com

Our team will review your request and assist you as per our policy.

Note: Replacement requests are subject to review and approval. This policy does not limit any rights available to customers under applicable consumer protection laws.