Privacy Policy – JodVeda Pvt. Ltd.

Last Updated: 14 October 2026

At JodVeda Pvt. Ltd. (“JodVeda”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, purchase our products, or contact us.

By using our website, you acknowledge that you have read this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name

• Email address

• Phone number

• Billing and shipping address

• Other information you provide when placing an order or contacting us

Order Information

• Products purchased

• Order details and purchase history

• Delivery and shipping information

• Payment status and transaction references

We do not intend to collect or store complete payment card details. Payment information may be processed securely by third-party payment providers.

Technical Information

When you visit our website, certain information may be collected automatically, including your IP address, browser type, device information, website activity, and cookie data.

Customer Support Information

If you contact us with questions, feedback, or complaints, we may retain the information you provide to help resolve your concerns.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders.

• Confirm orders and provide shipping updates.

• Process payments and manage cash-on-delivery orders, where available.

• Respond to customer enquiries and complaints.

• Improve our website, products, and customer experience.

• Prevent fraud and protect our website.

• Send promotional messages, offers, or updates where permitted by law and, where required, with your consent.

• Meet applicable legal, tax, accounting, and regulatory requirements.

3. Sharing of Personal Information

We may share your information with third parties when necessary for legitimate business purposes, including:

• Shopify and website service providers: To operate and maintain our online store.

• Payment providers: To process online payments and transactions.

• Courier and logistics partners: To deliver your orders.

• Customer support providers: To respond to your queries and resolve complaints.

• Marketing and analytics providers: To understand website performance and improve our marketing, where applicable.

• Government and regulatory authorities: Where disclosure is required by applicable law.

We do not sell your personal information to third parties for money. Third-party services may process information according to their own privacy policies and applicable legal requirements.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to maintain website functionality, remember preferences, understand website usage, and improve your shopping experience.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect some website features.

Where required by applicable law, we will seek consent before using non-essential cookies or tracking technologies.

5. Payment Security

Payments made through our website may be processed by third-party payment gateways. Such providers handle payment information according to their own security standards and privacy policies.

JodVeda takes reasonable measures to protect customer information but cannot guarantee that data transmission or storage over the internet will always be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including order fulfilment, customer support, accounting, dispute resolution, fraud prevention, and compliance with applicable laws.

When information is no longer required, we will take appropriate steps to delete or anonymise it, subject to legal retention requirements.

7. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Request access to your personal information.

• Request correction of inaccurate or incomplete information.

• Request deletion of your personal information where legally permitted.

• Withdraw consent for activities based on consent.

• Opt out of promotional emails or messages.

• Raise a privacy-related complaint with us.

To exercise these rights, please contact us using the details provided below. We may need to verify your identity before processing your request.

8. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those websites. We recommend reviewing their privacy policies before sharing personal information with them.

9. Children's Privacy

Our website is intended for use by individuals who can legally purchase products and use our services. We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or legal requirements.

Any updated version will be published on this page along with the revised “Last Updated” date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Business Name: JodVeda Pvt. Ltd.

Email: jodveda1@gmail.com

We will review your enquiry and respond as appropriate under applicable law.